Our hearts go to our OFWs who are now stranded in Hong Kong because of the Peya Travel Agency ticketing issue.
You may have heard from the news about many of our kababayans are getting stranded in Hong Kong airport because the airfare tickets they bought from Peya Travel Agency Worldwide in HK Central turns out to be just a reservation and not an actual confirmed ticket.
News reports says that these Filipina OFWs paid for their tickets, with some as early as June and July 2017, just to ensure that they can go home to celebrate Pasko with their respective families. One OFW even was quoted as saying that she paid 3,200+ HKD (roughly 20,000 pesos) for a round trip ticket Hong Kong to Manila to Hong Kong for a flight this December.
Christmas is very important to us Filipinos, it is no wonder na hanggat kaya magbabanat ng buto ng labi-labis, makabili lang ng ticket para maka-uwi sa mga mahal natin tuwing Pasko. Pero ang saklap ng nangyari ngayon sa mga kababayan natin na nabiktima ng Peya Travel Agency. An officer in said agency claimed that there was a glitched in their booking system that caused the whole issue. But other opinion mentions that the reason is that Peya did not remit the payment to the airlines for the tickets bought and paid for by the OFWs.
There is an on-going investigation happening right now in Hong Kong with respect to this incident.
The Philippine Consulate General in Hong Kong SAR has also issued this statement:
The Consulate has advised the affected Filipinos to coordinate with Peya Travel Agency for either a refund or rebooking.
The problem we see with the rebooking option is that plane tickets during the Christmas season is very expensive. You can’t find a piso fare promos now, or even a P599 one-way ticket with travel dates that coincides with the holidays.
In response to this fiasco, Philippine Airlines and Cathay Pacific has taken measures to help our kababayans in their dire plight.
Philippine Airlines Will Use Bigger Aircraft
PAL will be utilizing a bigger aircraft that can accommodate 309 passengers for travel dates December 22 and 23, 2017 and January 3 and 4, 2018. See the full statement:
“Our hearts go out to our stranded countrymen. We hope this gesture will serve as a means to help a number of them come home to the Philippines in time for Christmas day, “ PAL President and COO Jaime J. Bautista said.
Interested parties may book on the said flights on the aforementioned dates by logging on to www.philippineairlines.com or by calling PAL hotline (02) (+632) 855 – 8888.
Cathay Pacific Discounted Tickets for Filipinos OFWs in HK
If you bought your ticket from Peya tapos isa ka sa nabiktima nila, you can go to Cathay Pacific office to book discounted tickets. Bring all your docs about the booking at Peya including receipt and copy of ticket. However please note that paunahan ang booking, kasi limited seats lang. Papuno na din kasi ang eroplano ng Cathay kaya hindi lahat ma-accommodate.
WHAT TO DO NOW???
The best recourse now if you booked your tickets with Peya Travel Agency is to do the following:
IMPORTANT: Call the airline indicated on your receipt from Peya and asked them if your name is listed for the flights indicated on the ticket you got from the travel agency. Here are the airlines hotline numbers:
- Philippine Airlines – (852) 2301 – 9350, (852) 2301 – 9300 Hong Kong lines or (63 2) 855 – 8888 (Manila line)
- Cebu Pacific Air – +852-397-33800 Hong Kong line or + 632-7020-888 (Manila line)
- Cathay Pacific hotline number is 2 747 3333
A. If the customer service representative of the airline says that your name IS NOT LISTED for the fligth, meaning your ticket reservation was cancelled thus you have no confirmed booking. You have these options:
- Find and book a new flight (another expense). File for refund when you get back to Hong Kong.
- Don’t push thru with your trip and demand refund from Peya Travel Agency asap.
B. If your name is LISTED on the flight, you can go home on your flight schedule!
ADVISE FOR NEXT TIME
For your next flights, our team at 1Pisofare STRONGLY ADVISE YOU TO LEARN HOW TO BOOK ONLINE.
If you have internet access at may mobile phone ka, plus meron kang international debit card or credit card, puede kang magbook online kahit saan ka sa mundo. If may computer or laptop access ka mas maigi kasi mas madali mag-book.
Please WATCH and understand this step by step 1Pisofare Booking Online video in Cebu Pacific that we have prepared for our readers.
Eto naman ang guide naming para dun sa mga gustong mag book online via Air Asia.
WALA AKONG CREDIT CARD or ATM DEBIT CARD
If ngayon wala kang debit card, sa next time mo na umuwi ng Pilipinas, please apply for an ATM debit card sa BDO, BPI, Metrobank. Puedeng gawin mo na yung pera na ilalagay mo dun ay yung sapat lang pang bayad ng ticket.
Yung mga banko natin dito sa Pilipinas meron silang special savings account for OFWs gaya ng BDO Kabayan savings account na walang maintaining balance basta may kahit isang remittance galling ibang bansa papunta sa account sa loob ng isang taon.
Puede din kayong mag apply ng Gcash at kumuha ng Gcash Mastercard kasi puede din yung pambayad ng ticket for online booking.
Mas maigi po talaga if marunong mag book online kasi if maka-timing ka ng magandang promo like sa paparating na piso fare 2018 mura talaga ang ticket. Madami na po kaming patunay dito sa 1Pisofare na totoo ang promo fares and ticket sales.
Kung meron naman kayong pinagkakatiwalaang tao dito sa atin, irequest mo na sila na ang magbook online para sayo. Basta nasa Pilipinas, ang ticket puedeng bayaran ng cash via LBC, 7 Eleven, Bayad Center, sa mga bangko, etc.
PEYA TRAVEL AGENCY KALBARYO SA MGA PINOY SA HK
We have learned that in previous years, Peya Travel Agency was trusted by lots of Filipinos in Hong Kong, tapos eto pa ang nangyari ngayon, grabeng parusa ang pangyayaring eto para sa mga kababayan natin na bumili ng ticket sa ahensya nila.
As of today, reports by OFWs on the scene have mentioned that Peya Travel Agency in Central has been temporarily closed by police officer dahil nagkakagulo na dun sa daming tao sa opisina nung mga nakaraang araw.
Para sa mga nastranded sa Hong Kong dahil sa nangyari sa Peya at sa plane tickets nila, we hope na sana may milagro at maka-uwi kayo sa mga pamilya niyo dito sa Pilipinas ngayong Pasko.
Follow our Facebook community page Piso Fare and Airline Promos by 1Pisofare to get updates on promos and airfare sale by all airlines in the Philippines. Salamat po.
LAWRENCE says
wow… reservation worth 20K pesos!!!! that’s a bogus! wtf.